SSENSE Clothing Review

About SSENSE

SSENSE is a high-end e-commerce fashion retailer that offers a mix of luxury, streetwear and avant-garde labels for women and men around the world. The brand has a solid Instagram presence with 883,000 followers and has been featured in media outlets such as Medium, Canada NewsWire, CTV News and Flare.

In this review of SSENSE apparel, we’ll take an in-depth look at the brand and its products, customer reviews, promotions and more to help you decide if the products are worth buying.

SSENSE is a Montreal-based fashion platform with a global reach. Founded in 2003, SSENSE offers clothing from luxury, streetwear and avant-garde labels. The company produces industry-leading original content and prides itself on developing its own technology solutions and systems from the ground up.

The company’s focus has grown beyond that of a typical e-commerce company as it explores the relationship between content, commerce and culture. SSENSE serves 150 countries, generates an average of 76 million monthly page views and has achieved high double-digit annual growth since its inception.

Why You Should Trust Us

Our goal is to help you make better, more informed purchasing decisions.

Our team spends many hours on research, consultations with medical experts, peer reviews, customer feedback and product analysis to provide you with the information you need.

Pros & Cons

While SSENSE has achieved a lot in its 17-year history, including a strong customer base and a huge product range, there are also some downsides to the brand. We want to be honest in this SSENSE clothing review, so take a look at these pros and cons:

Pros

Large selection of products: SSENSE offers products from over 400 designers. The selection of clothing, accessories and shoes is diverse and covers different styles and preferences.
Competitive prices: SSENSE is known for offering lower prices compared to other premium retailers. This makes it an attractive option for customers looking for luxury fashion at affordable prices.
Discounts and sales: SSENSE often has hundreds of items on sale. This offers customers the opportunity to find great deals and discounts on high-quality fashion items.
Brand awareness: SSENSE has achieved a high level of brand awareness. The popularity and reputation of the online fashion retailer gives customers confidence in their purchases.
Trendy and unique products: SSENSE offers unique and trendy clothing from up-and-coming designers. This allows customers to discover new styles and stay one step ahead of fashion trends.

Cons

Return restrictions: SSENSE’s return policy may not be as generous as some other retailers. Customers should familiarize themselves with the specific return policy before making a purchase.
Expensive Products: Although SSENSE offers competitive prices, some products can still be expensive. This may limit affordability for some customers.

Features

Before we look at some of the brand’s best-selling products, let’s take a look at the features of buying from this brand:

Wide range of products: SSENSE offers a wide range of products in different categories, including women’s fashion, men’s fashion, children’s fashion and more. There are clothes, shoes, bags, jewelry and other fashion items for different styles and occasions.
A mix of established and up-and-coming luxury brands: SSENSE offers a mix of established and up-and-coming luxury brands. This allows customers to explore a variety of designer brands and discover new and emerging designers.
Global reach and popularity: SSENSE is a global technology platform that reaches millions of visitors in over 150 countries. SSENSE has achieved a high level of awareness and has become a leading destination for coveted fashion labels.
Intersection of culture, community and commerce: SSENSE works at the intersection of culture, community and commerce. The company aims to provide a platform that goes beyond the mere sale of products and takes a broader cultural and community-oriented approach.
Editorial content and innovation: SSENSE is a pioneer in exploring the intersection of content and commerce. The company has integrated editorial content on its website, offering a mix of fashion-related articles, interviews and features. This approach provides customers with a unique and engaging shopping experience.
SSENSE+ Loyalty Program: SSENSE offers the SSENSE+ Loyalty Program, which provides eligible customers with exclusive services and personalized experiences based on their shopping habits. Members can unlock different levels of benefits, including access to products, promotions, surprises and the opportunity to be selected for the invitation-only Personal Shopping Program.
Commitment to growth and innovation: SSENSE has achieved double-digit annual growth while remaining profitable and flexible. The company emphasizes healthy and sustainable growth and focuses on innovation in style, business and technology.
Employee development and training: SSENSE strives to help each individual expand their expertise and realize their full potential. The company fosters a culture of knowledge sharing and continuous learning with employee-organized events and initiatives to promote personal and professional development.

8 Best-Selling SSENSE Products

SSENSE Men

SSENSE offers a wide range of fashion items for men:

SSENSE Accessories: belts & suspenders, blankets, dog accessories, eyewear, gloves, hats, jewelry, key chains, pocket squares & tie bars, scarves, socks, souvenirs, technology, ties, towels, umbrellas, wallets & card holders and watches.
SSENSE Bags: Backpacks, briefcases, duffel bags, messenger bags, bags and document holders, tote bags and travel bags
SSENSE clothing: jackets & coats, jeans, pants, shirts, shorts, suits & blazers, sweaters, swimwear, tops, underwear & loungewear
SSENSE shoes: boat shoes & moccasins, boots, espadrilles, lace-up shoes, loafers, monkstraps, sandals and sneakers
You will find that the trendy, elegant styles are suitable for both casual and formal occasions. In this SSENSE clothing overview, we present some of the most popular and trendy items (and luckily they are all on offer!)

White Airport Tape Long Sleeve T-Shirt by Off-White

This long-sleeved T-shirt from Off-White has a hint of wanderlust: the CABIN BAGGAGE tape pattern on the sleeves and back. The white Airport Tape Long Sleeve T-shirt is made from comfortable jersey cotton and has a rib-knit collar and cuffs. It’s a step up from a basic white T-shirt and just as casual. It’s cool without trying too hard.

The White Airport Tape Long Sleeve T-Shirt is ideal for lounging around – at home, at the gate before your next flight, wherever. Casual is the dress code everywhere. This T-shirt from Off-White costs $168, originally $358.

SSENSE Women

Just like the products for men, SSENSE also offers trendy and elegant styles for women that are suitable for both casual and more elegant occasions. SSENSE offers a wide range of women’s fashion, including:

SSENSE Accessories: bag accessories, belts & suspenders, blankets, cosmetic bags, dog accessories, eyewear, jewelry, gloves, hats, keychains, scarves, socks, tech, towels, umbrellas, wallets & card holders and watches
SSENSE Bags: Backpacks, Clutches & Pouches, Duffle & Top Handle Bags, Messenger Bags & Satchels, Shoulder Bags, Tote Bags and Travel Bags
SSENSE clothing: Activewear, dresses, jackets & coats, jeans, jumpsuits, lingerie, pants, shorts, skirts, sweaters, swimwear and tops
SSENSE shoes: boots, flats, heels, sandals and sneakers

In this overview of SSENSE clothing, we present some of the best-selling and trendy items for women.

Nike White Sportswear Essential Tank Top

Train in style with this simple, trendy Nike White Sportswear Essential Tank. Made from a comfortable, stretchy blend of 71% cotton and 29% polyester, it features a square collar and a classic Nike swoosh on the front.

Nike’s products tend to be very durable and this one is versatile: with the White Sportswear Essential Tank Top, you can go straight to post-workout activities, such as a post-workout smoothie with your buddies. You can buy this neutral tank top for $26.

Laura Lombardi Gold Fede Necklace

This Laura Lombardi chain link necklace is stunning. Crafted from 14-karat gold-plated brass, the Gold Fede necklace has a hinged ring clasp and is approximately 14″ long, almost as long as a choker.

It’s a glamorous, timeless look that you can wear to the office with a classic dark suit or in the evening with a little black dress. The Lombardi Gold Fede Necklace can be purchased for $190.

Gold DiorStellaire04 Glasses

These funky, gold-tone, hexagonal metal-frame Gold DiorStellaire04 Glasses have transparent rubber-covered metal nose pads, so comfort doesn’t come at the cost of style. The Dior logo is engraved on the bridge and hinges for a touch of elegance. These specs come with a leather case and a magnetic tab fastening included.

You’ll definitely pull off urban chic with these unique specs which go well with any outfit, from jeans on a patio to a business-casual dress in the boardroom. These Gold DiorStellaire04 Glasses retail for $339.

Who Is SSENSE For?

Here’s who SSENSE is for:

Online shoppers: SSENSE is an e-commerce platform that operates globally, reaching millions of visitors in over 150 countries. It caters to online shoppers who prefer the convenience of shopping from the comfort of their homes and having access to a wide selection of fashion products.
Fashion enthusiasts: SSENSE is a reputable and well-known fashion platform that curates a wide range of luxury and streetwear brands. It appeals to fashion enthusiasts who are passionate about discovering and exploring the latest trends, designer labels, and unique fashion pieces.
Independent and luxury designers: SSENSE features a mix of established and emerging luxury brands across various categories, including womenswear, menswear, kidswear, and more. It serves as a platform for independent and luxury designers to showcase their creations and reach a global audience.
Customers looking for a unique shopping experience: SSENSE has pushed the boundaries of traditional e-commerce with a different message, perspective and approach to the way people shop. They integrate editorial content on their website that provides the viewer with information, education and entertainment around fashion. This approach creates a unique shopping experience that goes beyond simply buying products.
People who are interested in cultural intersections: SSENSE works at the intersection of culture, community and commerce. It appeals to people who are interested in the cultural aspects of fashion and want to engage on a platform that embraces and reflects cultural influences.
Global audience: SSENSE has a global reach and is available to customers in different countries around the world. It targets a diverse international audience interested in fashion and luxury brands.

SSENSE Clothing Reviews: What Do Customers Think?

When conducting this SSENSE clothing review, we found that the brand has mixed, just above average reviews and ranks 9th among designer clothing websites according to SiteJabber, with 3.66/5 stars based on over 900 reviews (as of May 2023).

Despite the low rating, we’ve seen many reviews that look a little like this: “I love shopping at SSENSE. They have a great selection of products from different categories and brands, and they offer amazing deals and discounts. I can find anything I need or want at SSENSE, from clothing, accessories, shoes to home accessories, books and more. SSENSE has a user-friendly website and app as well as a secure payment system. SSENSE is a convenient and fun way to shop online.”

That pretty much sums it up from our point of view

We also found higher ratings on TrustPilot, where SSENSE gets 4.5/5 stars based on 26,641 reviews. It makes sense that the TrustPilot reviews carry more weight as they include a larger number of customers. It also helps that 80% of customers on TrustPilot have rated the brand with 5/5 stars.

Here’s one review from an experienced buyer: “Great buying experience. Fast shipping and receiving. Overall one of the best online buying experiences I’ve ever had, and this is coming from a customer who buys a lot online.”

Some customers stated that shipping was faster than expected (in some cases orders arrived a day earlier than stated), while others experienced a longer shipping time than expected.

Customer service was the most frequently poorly rated point and fell short of the expectations of some customers, who stated that response times were too slow.

In conclusion, there are over 900 Google reviews with an average rating of 4.6/5 stars. We’ve seen so many reviews that succinctly summarize the SSENSE experience. Here is one of them: “Great selection, fast delivery, first time buying from Ssense and would definitely do it again.”

SSENSE Promotions & Discounts

This SSENSE clothing review would not be complete without mentioning special offers and discounts. Although there is no SSENSE promo code or SSENSE discount code available when conducting this SSENSE review, we found that SSENSE does offer some deals for its customers.

In Canada, you get free shipping on orders over $100 and free returns on all orders. Plus, right now there are hundreds of sale items with up to 70% off for men and women.

FAQ

Our SSENSE clothing review comes with answers to some frequently asked questions:

Why Is SSENSE So Cheap?

We did a little research and found out that SSENSE can offer products so cheaply because it’s an online marketplace that buys from boutiques and brands across the internet.

The prices are set by the online retailer that the goods come from. Many of them sell similar items, which creates competition and lowers prices.

Are SSENSE Products Authentic?

SSENSE would like to point out that as an established and trusted online retailer of luxury brands, all its goods are backed by its authenticity guarantee.

They receive all goods directly from the suppliers and, depending on the designer, items are delivered with proof of authenticity (e.g. dust bag, original packaging, certificate of authenticity). In addition, all products are carefully checked before shipment to ensure quality.

SSENSE Shipping Policy

Domestic Shipping (Within Canada)

In Canada, standard shipping is free for orders over $100 (or $7-$10 for Priority Shipping, depending on your province). For orders under $100, standard shipping is $5-$8 (or $7 for Priority Shipping), depending on your province.

International Shipping

In the USA, shipping is free for orders over $300 and $12 for orders under $300. SSENSE also ships to over 40 other countries and regions. The cost of international shipping starts at about $20, and orders take about 2-5 business days.

Order Processing

Up to 2 business days processing time is required before the order is shipped (this may take longer during peak times). Orders placed after 11:00 AM EST can be processed the next business day, and orders placed on weekends and holidays will be processed the following business day after 8:00 AM EST.

Once you have placed your order, you will receive an email confirmation with your order number, and when the order has been shipped, you will receive an email with tracking information. You can use SSENSE’s self-service tools, ssense.com/en-ca/account/login, to track the status of your order at any time.

SSENSE Return Policy

Returns are free for customers in Canada, the United States and Japan, with the exception of sale items. To return one or more items in an order:
Returns must be requested within 30 days of the delivery date.
The item must be in its original, unused, unaltered and unwashed condition.
The item must be returned with the tags and packaging in its original condition.
SSENSE will process the return within 5 working days of receipt of the returned package.

You can initiate a return by requesting a return authorization through your SSENSE account by using the self-service tools, or you can contact the Customer Care team to assist you with this process. If you have placed your order as part of a guest order, you will need to create an account to request and manage the return yourself.

SSENSE does not use paper to avoid waste and therefore does not provide return slips. SSENSE also does not accept exchanges. Instead, you must return the merchandise to receive a refund and place a new order for the new item(s).

Order Modification & Cancellation

You can change or cancel an order as long as the goods are not yet in the packing or shipping phase. To change or cancel your order:

Log in to your SSENSE account
Click on the Order History tab on the left side of the page
Under Change, select the subject of your request
Fill in the contact form and send your request to SSENSE
If you do not have a SSENSE account and would like to make changes to an existing order, you can contact customer service at any time.

How to contact SSENSE

If you have questions beyond this review of SSENSE, you can contact SSENSE Customer Service 24 hours a day, 7 days a week for immediate answers to questions about orders and shipping:

Toll Free +1 877 637 6002
English +1 514 600 5818
French +1 514 700 2078
By e-mail, via the contact form